Telecom
Softswitch: Controlling SIP Traffic, LCR, and Profitability
Telecommunications operators can optimize SIP routing, LCR, and voice service profitability by implementing softswitch s...
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DooxSwitch
Telecom
AI voicebots in telecom: balancing efficiency and customer trust
AI voicebots in telecom contact centers enhance efficiency but require a balance between automation and customer trust....
Telecom
AI Act compliance for AI communications in telecom
Telecom operators must proactively prepare data and enhance cybersecurity to comply with the EU's AI Act, minimizing fra...
Telecom
STIR/SHAKEN and Caller ID trust for corporate VoIP
STIR/SHAKEN protects corporate VoIP from fraud, enhances Caller ID trust, and ensures reliable communications in modern ...
Telecom
Telecom fraud in 2027: integrating antifraud with billing and softswitch
Integrating antifraud systems with billing and softswitch is crucial for telecom operators in 2027 to effectively combat...
Telecom
AI Act and the future of communications: challenges for VoIP and contact centers
The AI Act is changing the game for telecom operators. How to prepare VoIP and contact center data and architecture for ...
Cloud & Infrastructure
AI agents in enterprise systems
Companies face daily challenges in processing large volumes of data, automating routine processes, and making decisions....
Information Security
Offboarding: The weakest link in business cybersecurity
An improperly managed employee offboarding process can pose a direct threat to a company's cybersecurity, opening avenue...
Cloud & Infrastructure
FinOps and cloud cost management strategies
Uncontrolled cloud spending can consume up to 30% of a company's IT budget. FinOps offers a framework for optimization, ...